service

fitness machines service

We provide service during and after the warranty period. We also offer assistance to customers who posses third party machines.

We provide periodical technical check-ups in strength and cardio machines services.

Value your time and reaction, and you will gain double appreciation in the eyes of your customers. 

We react within 24 h from the call, if it is possible – we support you remotely. Our experienced service engineers will guide your step by step through a simple repair or the settings.

At the guarantee service you pay only for the travelling costs, you will be informed of every additional costs to confirm.

We have our remote service office in Germany for quick reaction.

Fill out the application form.  

Describe the failure in details. The more information the faster the diagnosis. The pictures presenting the failure will help, our engineers will assess the range of the issue. When it comes to the operational issues, a short footage will help, we assess the type of a sound it makes (or the repetitiveness), we may observe the movement trajectory, we check its correctness.

Notifier's data: (provided data is used only to identify the customer and carry out maintenance activities.)

Warranty: (if the equipment is after the guarantee in the field invoice number and warranty card, please enter "none".)


Product data: (fill in all fields required will allow us to locate the product, if you have a photo of the error attach it.)

Attach a photo of the fault if you have one. The field is not required. 2MB limit - accepted GIF, JPG, PNG files

I agree to the processing of my data!
Pursuant to the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 (RODO) and the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000), I am expressing consent to the processing of personal data as part of the services provided by Fitness Club 24. I was informed of the right of access to my data, the possibility of correcting it and requesting discontinuation of processing. I have read and accepted Privacy policy